TERMS & CONDITIONS
Effective Date: 09-24-2024
Welcome to DIPPED, by Ashtyn ("Company," "we," "us," or "our"). By purchasing our products or services, you agree to the following terms and conditions.
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1. General
All products sold by DIPPED, by Ashtyn are made in compliance with Kansas cottage food laws and are produced in a home kitchen that is not subject to inspection by the Kansas Department of Agriculture. By purchasing from us, you acknowledge and accept that our products are created in this environment.
2. Dietary Restrictions and Allergies
We take great care to cater to specific dietary needs such as gluten-free and low-FODMAP products. However, we cannot guarantee that our products are 100% free from cross-contamination with allergens, including but not limited to gluten, nuts, dairy, and soy.
By purchasing our products, you acknowledge the risk of potential allergen cross-contamination and release us from any liability related to allergic reactions or health complications arising from the consumption of our products.
3. No Medical Claims
The products offered by DIPPED, by Ashtyn are not intended to diagnose, treat, cure, or prevent any medical condition. Customers are responsible for consulting their healthcare providers regarding any dietary changes or concerns.
4. Product Quality
Our products are made fresh to order using high-quality ingredients. However, as with all cottage food businesses, variations in appearance, taste, and texture may occur. We do not offer refunds or exchanges based on individual taste preferences.
5. Order Modifications & Cancellations
All orders must be confirmed at least 2 weeks before the scheduled delivery or pick-up date. Any modifications or cancellations must be made within 1 week of the scheduled delivery or pick-up date. We reserve the right to refuse modifications after this period.
6. Refunds and Returns
Due to the perishable nature of our products, we do not accept returns. Refunds will only be issued in cases of proven error on our part (e.g., wrong item delivered). Customers must notify us within 24 hours of delivery if there is an issue with their order.
7. Limitation of Liability
To the fullest extent permitted by law, DIPPED, by Ashtyn is not liable for any damages that result from the use of, or the inability to use, our products, including but not limited to personal injury, illness, or death.
8. Governing Law
These terms shall be governed by and construed in accordance with the laws of the State of Kansas, without regard to its conflict of law provisions.
9. Contact Information
If you have any questions regarding these Terms of Service, please contact us at:
DIPPED, by Ashtyn Email: ashtynssweets@gmail.com
Website: dippedbyashtyn.com
By placing an order, you confirm that you have read, understood, and agree to these Terms of Service.